If you are NOT receiving email from an Avolve subscriber (or other domains hosted by avolve), there are a few things that you can check:

Check with whichever spam filtering system that you have that the person that you are supposedly receiving from is not a blocked sender or however it is called in your spam filtering system.

Check with your provider to see why the email from the Avolve subscriber is not passing through their spam filtering system for their mail server if they have one in place. Then relay that information back to Avolve so that we can see if the problem can be rectified.

Below are a few suggestions to help with other email systems:

Outlook Express

To ensure that Avolve email is delivered to your Outlook Express make sure that the email address being received is not in the blocked senders list. Here's how:

• Open Outlook Express
• Click on Tools
• Click on Message Rules
• Click on Blocked Senders Lists
• Remove the email address listed that is blocked to unblock.

Yahoo

To ensure that  Avolve email is delivered to your Yahoo Inbox (not the Bulk Mail folder), you can instruct Yahoo to filter it to your Inbox. Here's how:

• Open your yahoo mailbox
• click mail options (on upper right)
• click on "block addresses"
• In the "remove block" list, which is alphabetically sorted, look to see if the address "{person}@Avolve.net" is in there.
• If it is there, select it, and then hit the "remove block" button below.

Hotmail

If you are using Hotmail, you can ensure that  Avolve email is delivered to your Inbox by adding the "From" address to your Safe List. Here's how:

• Click the Options tab.
• Select Safe List. (It's under the heading Mail Handling.)
• In the space provided, enter the address {person}@Avolve.net. Click Add.
• When you see the address you entered in the Safe List box, click OK.

AOL

If you're using AOL, you can ensure that  Avolve email is delivered to your Inbox by setting your Mail Controls. Here's how:

• Go to Keyword Mail Controls.
• Select the screen name that is being sent Avolve email to.
• Click Customize Mail Controls For This Screen Name.
• For AOL version 7.0: In the section for "exclusion and inclusion parameters", include the domain Avolve.net
• For AOL version 8.0: Select Allow email from all AOL members, email addresses and domains.
• Click Next until the Save button shows up at the bottom.
• Click Save.